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Loss Mitigation Application (Uniform Borrower Assistance Form)

The standardized application form (Form 710) used to apply for mortgage assistance — the gateway document for all loss mitigation options.

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Loan Modification & Loss Mitigation

The Loss Mitigation Application (officially the Uniform Borrower Assistance Form, or Form 710 for Fannie Mae/Freddie Mac loans) is the standardized application form used to request mortgage assistance. It is the primary document that triggers the servicer's review. The form collects: borrower information (name, address, contact), property information (owner-occupied, investment, vacant), loan information, employment and income details, expenses, assets, the nature of the hardship, and the type of assistance requested (modification, forbearance, short sale, deed-in-lieu). The form exists in standardized versions: Fannie Mae Form 710, Freddie Mac Form 710, FHA HUD-90045 (for FHA loans), and VA-specific versions. While the forms differ slightly, the core information is the same. The application must be accompanied by supporting documentation (pay stubs, bank statements, tax returns) to be complete.

Purpose

  • 1Provide a standardized format for requesting mortgage assistance from any servicer
  • 2Collect all borrower financial information needed for a loss mitigation evaluation
  • 3Trigger the servicer's obligation to review under CFPB Regulation X

Who Prepares It

The homeowner completes the form. A HUD-certified housing counselor can assist (free of charge). The form must be accurate and complete — discrepancies with supporting documents will cause delays or denial.

When It Is Used

Submitted as the first step in seeking any loss mitigation assistance. Must be submitted with all required supporting documents.

Legal Effect

The completed and signed form, along with all supporting documentation, constitutes the application. The form is a request for assistance, not a guarantee of approval. However, it triggers the servicer's regulatory obligations to review and respond. The homeowner certifies under penalty of perjury that the information is true and correct.

Common Mistakes

Submitting the form without supporting documentation — the form alone is NOT a complete application and does not trigger dual tracking protection
Using an outdated form — always download the current version from the servicer's website or Fannie Mae/Freddie Mac
Inconsistencies between the application and supporting documents — if the application says $3,500 monthly income but pay stubs show $4,200, the servicer will flag the discrepancy

Homeowner Rights

Right to receive the application form (or a link to it) from the servicer
Right to assistance from a HUD-certified housing counselor in completing the form
Right to a timely review once the complete application (form + all supporting docs) is submitted

Frequently Asked Questions

Where do I get the Uniform Borrower Assistance Form?

You can download it from your servicer's website (most major servicers have a 'Help for Homeowners' or 'Loss Mitigation' section), from Fannie Mae or Freddie Mac's websites, or from a HUD-certified housing counseling agency. The form is free. Never pay for a form you can download for free — this is a common foreclosure rescue scam.

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